Frequently Asked Questions (FAQ)

Sociavi For
Communication

SOCIAVI is a Latin word that means “share” and “unite”.
This is the motivation of the company and its products: to help seniors and their families share moments and stay closer together even across long distances.

Sociavi for Communication is a very simple and secure digital frame that helps seniors connect with their family and friends. The senior can easily view family photos, videos and receive video visits from family members. The frame also has an integrated calendar, weather, and alerts. Family members and friends can make updates through an app in their smartphones, instantly and from anywhere.

Pictures, videos and any other content shows instantly on the Sociavi for Communication digital frame. Family members can update the content from anywhere and at any time from a free app that they install on their own smartphones.

Sociavi for Communication can be ordered by sending an email to info@sociavi.com.

The Sociavi for Communication digital frame was designed for seniors who have limited or no experience with computers or tablets. For them, all the options, user ids and passwords required for the use of an iPad or tablet, are too confusing. On the Sociavi for Communication digital frame, the pictures, videos, reminders and video visits come automatically, and the senior does not need to do anything. The device operates on its own.

YES, this is one-time setup that a family member needs to do wherever the senior will use the Sociavi for Communication frame.

In that case, for an extra fee, a portable hotspot will be provided.

The battery of the Sociavi for Communication frame last 2-3 hours, therefore, it’s recommended to have it always plugged-in.

YES. You can connect your external speakers to the MIC input on the frame.

YES, all the communication exchanged between the Sociavi for Communication frame and the internet is encrypted, as well as all the communication exchanged between the free companion app and the internet. Moreover, this is a closed network where only the authorized family members can contact or send content to the Sociavi for Communication frame.

NO. The Sociavi system is a closed system, where only authorized people have access and no advertisement agency has access to.

NO. The Sociavi for Communication frame is shipped pre-configured and ready to be used. This is a dedicated device for the senior who will benefit from having it. They do not need to do anything.

The companion application is for the family members to use. It’s free and is available for Apple and Android phones and tablets. The Sociavi for Communication app lets you easily and instantly send pictures and videos, and place video visits to the Sociavi for Communication frame. The family admin will send you an email with instructions to download and install.

The family member who would like to place a video visit, just click on the button video visit on the companion app, and the Sociavi for Communication frame will ring twice and the video call is established. The senior does not need to touch anything on the screen.

The companion application runs on iPhone 5 or newer with iOS 10 or higher, and on Android smartphones with Android 5.0 or higher.

There is no limit in the number of family members that can install the Sociavi Companion App and communicate with the Sociavi frame, just the video visits are one-on-one, meaning only one person can video visit with the Sociavi frame at one time.

The Sociavi Company with headquarters in New Jersey provides the service and support.

Sociavi For
Activities

SOCIAVI is a Latin word that means “share” and “unite”.
This is the motivation of the company and its products: to help seniors share moments and stay engaged and motivated.

Sociavi for Activities is a dedicated tablet that allows seniors to carry out engaging and creative activities by themselves. They only need to move their finger on the surface of the tablet, and once the activity is completed, the result can be sent to a large screen for display. Thus, not only the senior but the whole community, family members, and visitors can see what they did.

As a bonus, the large screen can also display photographs of the residents during activities or trips when they are taken with the free Sociavi Companion App.

  • Sociavi for Activities consists of three components:
  • The Sociavi Tablet for Activities that can be used as an art therapy program.
  • The Sociavi Companion App to submit photographs of the residents to the large screen.
  • The Sociavi Adapter for the screen to project the pictures created by the seniors and the photographs sent through the Sociavi Companion App.

All of these components are very easy to use.

When you start the Sociavi Tablet for Activities, you either select the name of senior who will be creating the picture or add his or her name to the list. Once the name is selected, four (4) different modules of activities are presented: Paint-By-Finger, Color-By-Finger, Color-By-Number or Free-Paint.
In each of these modules, you have templates to choose from, except on the Free-Paint, which consists of freestyle painting. Then, select your module, select your template if applicable and the senior is ready to start.

The Paint-By-Finger module allows the senior to discover an image as they move their finger on the surface of the tablet. It’s like magic!
In order to add to the magic, under this module, there is an option for Picture. This option unleashes all the possibilities. Just snap a picture of flowers, of birds, or even a selfie with the senior, and they will uncover it by moving their finger on the surface of the tablet.

The free Sociavi Companion App once is installed and you enter your username and password is ready to be used.

Once the Sociavi Adapter for the screen is connected to the HDMI input of the screen and powered up, it’s ready to go and nothing else is required.

Sociavi for Activities can be ordered by sending an email to info@sociavi.com.

The Sociavi for Activities program has been developed with seniors in memory care and persons with disabilities in mind. Therefore, the activities have been designed with the complexity that is appropriate for them. Using the Sociavi for Activities is stimulating and rewarding. Once they finish their pictures they feel a sense of accomplishment without frustration.

The Sociavi for Activities currently has four (4) modules with more in the development stages.

YES, every Sociavi for Activities tablet get the updates.

YES. All the components of the Sociavi for Activities require WiFi.

The battery for the Sociavi for Activities tablet lasts 2-3 hours, which would be enough for a session with the seniors in your community. Thus, always remember to put it back to charge in order that it’s ready for the next session.

The Sociavi for Activities works for seniors with initial to mid-level of dementia and persons with disabilities.

YES, all the information exchanged between the Sociavi for Activities tablet and the internet is encrypted, as well as all the information exchanged between the free companion app and the internet. Moreover, this is a closed network where only the authorized staff members can send content to the Sociavi account.

The companion application is for you and your team members or staff members to use. It’s free and is available for Apple and Android phones and tablets. The Sociavi Companion app lets you easily and instantly send pictures and videos to the screen for display. There is no limit on the number of users, therefore your whole staff can install it and use.

The app runs on iPhone 5 or newer with iOS 10 or higher, and on Android smartphones with Android 5.0 or higher.

The Sociavi Company with headquarters in New Jersey provides the service and support.

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